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USA Free Shipping
USA Free Shipping

Shipping Policy

 

Free shipping
We are offering free shipping for USA. For any other countries, please contact us before placing the order. 

Delivery Method

We use Fedex, UPS or DHL. For Canada, we use Canada Post. For any other country, we contact us before you make the purchase. We have the options based on the delivery time, so you can decide based on different options.   
Please contact us if you need expedited service which will require additional fees. If you haven’t received your package within the period, please do not hesitate to reach out to our Customer Experience Team at info@smartcarrie.com and we’ll be more than happy to assist you.
Shipping Time

Once our warehouse has received your order, it’ll be processed and shipped to you within 2 business days. Our standard shipping time within USA and Canada is within 7 working days.

Tracking

Once your order has been placed, you’ll receive a confirmation email with the tracking information. Should you come across any issues with tracking your package, please feel free to reach out to us at info@smartcarrie.com, and we’ll work to resolve the issue as soon as possible.

Other Questions

We have a very small window of time after an order is placed to make any changes, however, we’re always happy to assist as best we can. Should you need to make any edits to your order, please contact us at info@smartcarrie.com and we’ll be more than happy to help.

For any issues pertaining to your order, please reach out to us at info@smartcarrie.com, and we’ll work with the mail courier to investigate further into the status of your order.