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FAQ

1) How does Smart Massager PRO® work?

The vibration of the massager provides strong bursts of pressure from 1,800 to 3,000 percussions per minute to effectively target specific muscle groups. You would feel better and recover faster from a workout immediately. 

2) How does the Smart Massager PRO® compare to other massage tools (like rollers)?

The Smart Massager PRO® goes much deeper than traditional masssager rollers. With 5 settings of vibration frequency and 4 different massage heads, you can truly enjoy a customized professional deep tissue massage from a therapist but at a fraction of the cost.

3) How does Smart Massager PRO® compare to other percussion massager or massage guns?

At less than 1lb, Smart Massager PRO® is much lighter and easy to handle than any other percussion massagers in the market. You will find it very intuitive to us. This compact massager is so powerful yet compact enough to fit into your workbag, gym tote or travel carry-on. 

4) Which massage attachment head should I use?

Flat head - the most versatile one. It can applied to any muscle group

Round ball - Great for treating large muscle groups such as thighs, glutes, arms, and lower back

U-shaped - Perfect for cervical spine, back of lower neck and ankles

Bullet head - Focus for joints, trigger points, palms and feet

5) How do I use Smart Massager PRO®?

Before using this the first time, fully charged your massager for 3 hours by connecting to a USB charger with the cable provided. Based on your need, choose one of the four massage heads and insert it firmly into the device. Push the power button and adjust the power setting. Test the strength of the power setting on big muscle groups like your arm or thigh before applying on different areas. Once you find your optimal power and massage head, simply apply the device to your body and enjoy!

6) Can I use the Smart Massager PRO® to lose weight?

The massager is a powerful tool that increases blood flow to the muscles and quicken the recovery process after exercise. The increased blood flow cna help to accelerate oxygen and growth hornmones to reach different muscle gorups of your body. The deep tissue vibrations also stimulate fat cell ruptures and speed up lean muscle growth. Users should aware that achieving weight loss goals depends on a variety of individual factors like diet, exercise or individual body metabolic rate.  

7) How long does it take to fully charge?

3 hours

8) What's the duration of usage once Smart Massager PRO® is fully charged?

You can use the massager for up to 10 hours upon fully charged thanks to our industry leading battery components. 

9) How long does it take for my order to be delivered?

We will process your order within 24 hours and arrange for shipping the next working day. Our standard delivery time is 5-7 days in the US and Canada, and up to 14 days worldwide. 

10) How can I track my delivery?

You will receive a confirmation email from us upon completion of order. Once your package is being shipped, you will receive another email from us with tracking number details. 

11) What's your warranty policy?

Each Smart Massager PRO® is manufactured with highest industry quality parts that are designed to last. If any malfunction occur on the massage device, the warranty covers 90 days of replacement and the massage heads covered 30 days of warranty.

12) What's your return policy?

Please see our return policy page for details. 

13) I have questions not listed here?

No problem. Please feel free to call us at +1 (310) 601 8298 or email at info@smartcarrie.com